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Tourism serviceturismoatiende@sernatur.cl +56 2 27318337
+56 9 9458 0453
Updated the day 18 January, 2023
Requirements for entering Chile
At the time of embarking to Chile, the person must comply with the following:
- Certificate of vaccination issued in the country where vaccinated.
- If the traveler does not have the vaccination schedule, they must show a negative result in a PCR test within a maximum of 48 hours from departure.
- Under 18 years of age do not have any requirements to enter Chile.
- Everybody may be subjected to a Covid test upon arrival. If the passenger refuses or obtains a positive result, they must carry out mandatory quarantine for 5 days at a sanitary residence.
- IMPORTANT: From January 1st, people traveling from China must do a PCR prior to traveling to and entering Chile.
If you are from Venezuela, Haiti, the Dominican Republic, Cuba, or Dominica, you must have a Transitory Stay Visa. Dominicans holding a valid North American visa are exempt from this requirement. If you are from Australia, you need a E-Visa. Check which countries require a Visa to enter Chile in this link.
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Mandatory requirements to enter Rapa Nui:
- Certificate of vaccination.
- Single Entry Form (FUI)
- Round-trip ticket
- Reservation at a tourist service registered in SERNATUR or invitation letter from the Provincial Delegation.
- 5-day health follow-up
- To visit Rapa Nui National Park, it is mandatory to enter with a guide.
- Get your ticket to tour the Rapa Nui National Park online here
Protected Borders Plan
According to the circulation of variants, at international and community level, three alert levels were established.
Alert Level 1
- There is community transmission of known and controlled variants in the country.
- No alert of new variants.
Alert Level 2
- There is a variant of concern with no community circulation or initial community circulation.
- The health authority determines that there is capacity for prevention and control.
Alert Level 3
- Global alert for a new variant of concern.
- High health impact on the population is expected.
Alert Level 1:
- No travel restrictions.
- Confirmed cases shall be isolated under general sanitary regulations (declared address on C19 or Sanitary Residence). Follow-up will be provided for cases or contacts.
- Mandatory C19.
- Diagnostic testing prior to travel is recommended.
- Vaccine standardization is voluntary for non-resident travelers. Those who choose not to do so are not eligible for the Mobility Pass.
- Testing upon arrival is random.
- Health Insurance is not mandatory; however, we recommend you travel with one that covers SARS CoV 2 (COVID19).
Alerta Nivel 2:
- Partial travel restriction, with reduced flow to and from locations where the presence of a new variant of concern is suspected.
- Mandatory vaccination standardization.
- Visitors without vaccination standardization may only enter under humanitarian grounds and strategic activities.
- On flights with no COVID cases, passengers without a mobility pass must be quarantined at a sanitary residence or domicile.
- On flights with confirmed cases, passengers may only be isolated at a health care residence, while contacts must be isolated at a health care residence or domicile.
- Mandatory C19.
- Mandatory diagnostic test prior to travel.
- Mandatory testing upon arrival in Chile.
- Health Insurance is not mandatory; however, we recommend you travel with one that covers SARS CoV 2 (COVID19).
Alert Level 3:
- Travel to and from locations where the presence of a new variant of concern is suspected or confirmed is strictly restricted. (Exception: Humanitarian grounds, supply flows and strategic activities for the country).
- On flights with no cases, all passengers arriving from places where the presence of a new variant of concern is confirmed or suspected must always undergo quarantine at a sanitary residence.
- Confirmed and in-flight contact cases must always be quarantined at a sanitary residence.
- Mandatory C19.
- Mandatory pre-trip negative diagnosis.
- Mandatory vaccination standardization.
- Mandatory testing upon arrival.
- Health Insurance is not mandatory; however, we recommend you travel with one that covers SARS CoV 2 (COVID19).
Use of face mask
Its use is mandatory. Will be exceptions open places in Low and Medium Sanitary Impact areas where you can have more than 1 meter of separation from other people. For details of this and other exceptions, go to this link.
Physical distancing
Keep at least 1m distance between yourself and others
Hygiene, cleaning, and disinfecting
Regularly wash your hands with soap and water for at least 20 seconds. All establishments should have hand sanitizer gel and hygiene, cleaning, and disinfecting protocols available.
Public information
Observe signage instructions stating capacity and health regulations posted in enclosed areas inside each establishment.
Frequently asked questions
Frequentlyasked questions
Entering Chile
What requirements must I meet to enter Chile?
Along with your identity documents, you must show your certificate of vaccination issued in the country where you were vaccinated. If you do not have your vaccinations, you must show a negative result on a PCR test within 48 hours of departure.
People traveling from China must do a PCR prior to traveling to and entering Chile.
If you are from Venezuela, Haiti, the Dominican Republic, Cuba and Dominica, prior to entering Chile, you must also have a Temporary Stay Visa. Dominicans holding a valid US visa are exempt from this requirement. If you are from Australia, you need a E-Visa. Check which other countries require a visa to enter Chile at this link.
What happens if my PCR is positive because I contracted Covid-19 in the last month (more than 14 days ago)?
If a person has a persistent positive result due to having been infected with the virus in the last month, he/she may attach two positive PCR results, where one sample was taken up to 48 hours prior to boarding and the other taken more than 10 days after boarding or entering Chile, but less than one month boarding or entry.
Should I fill out the Traveler's Affidavit (C19)?
No. In Chile we have improved our border control processes to make them easier, so it will no longer be necessary for you to fill out the C19 Declaration to enter our country.
Which border crossings can I enter Chile through?
Chile opened several of its border crossings for tourists, including Santiago, Iquique, Antofagasta, and Punta Arenas airports. You can review the open border crossings at this link.
Vaccines
Do I need to validate my vaccinations to enter Chile?
In Chile we encourage the entry of foreigners who have their vaccines against Covid-19. For this reason, when embarking for Chile, you must present the vaccination certificate issued in your country, a procedure that replaces vaccine validation. The certificate of vaccination- along with the identity document- will also be equivalent as the Mobility Pass, so you can go into Rapa Nui.
Face masks
Is the use of face masks mandatory in Chile?
The use of face mask is mandatory only in health centers and establishments. Nonetheless, its use is recommended for people with respiratory symptoms in places where you will be for a long period of time, and on public or private collective transport.
Should I wear a face mask on public transport?
The use of a face mask on public transport is recommended because it is considered a crowded space and a place for possible contagion.
Should I wear a face mask in a pharmacy?
Yes, whether it be public, private, at a hospital, independent, community, homeopathic or specialized because every pharmacy is considered a health establishment.
Can a restaurant, hotel, market, or any other tourism service force me to wear a face mask?
The face mask will no longer be a mandatory sanitary measure, so it should not be required in these places.
Will temperature measuring devices still be mandatory to enter a closed space?
No. It is even being expressly requested that these devices are no longer used.
Travel to Rapa Nui
What are the requirements to enter Rapa Nui?
- Certificate of vaccination
- 5-day health follow-up.
In addition, travelers shall have their Single Entry Form (FUI), their round-trip ticket, and a reservation at a tourist service registered in SERNATUR or an invitation letter from the Provincial Delegation.
Do I need a PCR test to enter Rapa Nui?
No.
Can I come into the Rapa Nui if I do not have my complete vaccination schedule?
No, it is mandatory to have the vaccination certificate.
Can you test me if I entered the island on a cruise or Private Charter?
In the case of Private Cruises or Charters, the local health authority is validated to carry out random or total tests, if necessary, in addition to making arrangements in advance before arrival on Rapa Nui.
Are there any special requirements after entering Rapa Nui?
All travelers may be tested for Covid between the first and fifth day of arrival. If the passenger refuses or tests positive, this person shall carry out mandatory quarantine for the following 5 days.
I was told that I am a close contact. What should I do?
If a traveler is classified as close contact, the person shall carry out a 7-day quarantine from the last contact with the confirmed case at a place to be determined by the Health Authority.
How is close contact defined?
A close contact is a person who, on Rapa Nui, was in contact with a confirmed or probable case of COVID-19 between 2 days before the start of symptoms and 7 days after the start of symptoms of the sick person. In the case of a sick person without symptoms, the contact must have occurred within 2 days before the PCR or antigen test sample was taken.
My PCR is positive because I had Covid in the last month. What should I do?
If a person presents a persistent positive result due to having been infected with Covid, two results shall be attached: a PCR or antigen test taken 48 hours before boarding, and a PCR taken more than 10 days before boarding and no older than one month.
Travel within Chile
Do I need to have a Certificate of vaccination to travel within Chile?
No. According to current regulations, you only need a Certificate of vaccination to enter Rapa Nui.
Mobility Pass
What is the Mobility Pass?
The Mobility Pass was a document used to certify that the person completed their vaccination process. The requirement was removed as of October 1st, 2022.
PCR
Is it necessary to have a negative result for a PCR test before entering Chile?
No, it is only required if you do not have all your vaccinations. In that case, you must present a negative result in a PCR test within 48 hours of departure.
Do I have to undergo a PCR test when entering Chile?
Random tests are carried out on 5% of residents and non-residents who enter through Arturo Merino Benítez International Airport or Los Libertadores Crossing. The positive cases must be isolated for 5 days from the onset of the symptoms, or if the person is asymptomatic, from the day the sample was taken.
Links of interest
More official information at:
Protocols for yourfavorite attractions
The new post-Covid-19 tourism will demand strict standards of hygiene and sanitation of spaces, therefore, the invitation is to adopt these recommendations and adopt a new travel culture
Lodging
Ski Centers
Restaurantes and coffee shops
Adventure tourism
Camping
Mice Tourism
Rural Tourism
Tour guides
Ceremonies
Swimming pools
Commerce and services
Beaches
Airport
Urban parks and aquares
Museums
Zoos
National Parks
Astrotourism
Casinos
Agencies and tour operators
Enotourism
Lodging
PROTOCOLS FOR TOURIST LODGING
WHAT SHOULD TOURISTS DO TO COMPLY WITH THEM?
When you arrive and check-in…
- Observe the social distancing required.
- Allow establishment to take your temperature and disinfect your hands.
- Avoid exchanging papers, brochures, or pencils.
- Prefer digital pre-checking.
- Wear face mask at all times.
- Pay with bank card or via electronic transfer.
During your stay…
- Always remember to wear face mask.
- Wash your hands frequently. The hotel should have areas enabled to wash hands with soap or hand sanitizer gel dispensers.
- Leave keys or cards in the containers provided.
- Prefer activities or meetings in open spaces.
- Notify hotel staff if you have Covid-19 symptoms or suspect you have them.
When going to eat…
- Self-service should be kept to a minimum. Ideally, the tourist should not handle food.
- Ideally, buffet breakfast should not be available. If they cannot be eliminated, make sure that safety measures are available to implement.
Ski Centers
SKI CENTER GOOD PRACTICES GUIDELINES
- Ski centers have special structure and operation features; hence you will find that measures vary based on the activity.
- Observe the instruction of each establishment or activity. If, for instance, you go to a restaurant, the rules will be the same as those that are implemented throughout the country and observing allowable capacity, social distancing, use of face mask, and washing of hands is prioritized.
If you are at the establishment’s ticket office or entrance…
- Prioritize buying tickets online to help minimize overcrowding.
- Observe the minimum recommended distancing.
- Clean your hands. There will be hand sanitizer gel dispensers available in the ticket control area and throughout the center.
- Learn the rules implemented by the establishment.
- Remember to use snow gloves and “face mask type” protection suitable for the location, otherwise you will not be able to enter.
- Allow your temperature to be taken and complete the health self-survey.
- Locker rooms will not be available, arrive ready from home.
- Each center will have sanitization guidelines such as glove disinfection. Observe the instructions of the establishment’s instructors and staff.
Facilities or equipment rental…
- Rental services will only operate if physical distancing and maximum capacity are ensured and if entrances are controlled with unidirectional flow per station.
- Prefer contactless card payment.
- If there is a digital pre-rental plan available, use that option.
- Respect the minimum distancing established.
- Everything must be properly disinfected. You can help by avoiding touching objects with your hands.
Restaurantes and coffee shops
GASTRONOMIC SECTOR PROTOCOLS
WHAT SHOULD TOURISTS DO TO COMPLY?
Arrival…
- Observe the social distancing required.
- Do not enter the premises while at full allowed capacity.
- Let the establishment take your temperature and disinfect your hands.
When sitting…
- You should always wear face mask, but when taking it off to eat you should not leave it on the table.
- Remember that everything will be disinfected and you must observe the distance with whom you are attending. Menu will not be on printed paper.
- Observe the number of people allowed per table.
If you go to the restroom…
- Everything will be disinfected. However, avoid touching handles and faucets directly with your hands.
- Prefer drying with paper towel, which should be available to users.
When leaving…
- Prefer bank card or electronic transfer payment.
- Remember to wear face mask.
- Maintain social distancing and leave through approved exits.
The restaurant must sanitize tables after each customer use and make sure that all utensils are disinfected and ensure kitchen and restroom cleanliness. Ventilation of areas is the restaurant’s responsibility and recommended protocol must be followed in its entirety.
Adventure tourism
GOOD PRACTICES GUIDELINES FOR ADVENTURE TOURISM
WHAT MUST TOURISTS DO TO COMPLY WITH THEM?
In public service offices…
- Observe the number of people allowed inside.
- Remember to wear face mask.
- Make pre-reservations via digital channels or telephone.
- Allow temperature to be taken.
- Avoid exchanging printed material.
- Wash your hands constantly. Disinfectant dispensers should be available in the establishment.
During the activity…
- Notify if you have any Covid-19 symptom.
- If possible, buy travel insurance coverage for the type of activity.
- Number of people per group and capacity as per the recommendations of the health authorities. Observe them.
- Find information on the safety practices and restrictions of the company you are hiring.
- If you are in an enclosed area, remember to wear face mask.
Camping
GOOD PRACTICES GUIDELINES FOR CAMPING
WHAT MUST TOURISTS DO TO COMPLY WITH THEM?
Upon arrival…
- Remember that the use of face mask is mandatory.
- Observe the area’s entrances and the instructions provided upon your arrival.
- Wash your hands properly and constantly.
- Keep the recommended social distancing.
- If you made reservations, remember that you should have previously accepted the establishment’s contingency plan terms.
- If you did not make reservations, you will be sent a document electronically on the contingency plan, which you must accept to formalize your stay.
During your stay…
- Prefer electronic transfers or bank card payments.
- If possible, communicate with the person in charge of the campsite by phone to avoid moving around the establishment.
- Observe the posted signs with information on restrictions.
- If the campsite includes dining room or common areas, remember that said areas must be closed if ordered by the health authorities.
- Be aware of health care centers around you and inform the staff if you have any Covid-19 symptoms.
Mice Tourism
GOOD PRACTICES GUIDELINES FOR MICE TOURISM
WHAT SHOULD TOURISTS DO TO COMPLY WITH THEM?
Meeting venues…
- Everything must be previously disinfected and ventilated.
- Entrances and exists must be defined and restricted if several are available.
- Observe distancing allowed while standing and sitting.
- Observe the number of attendees allowed.
- Wash your hands constantly.
- Remember to wear face mask.
- Avoid exchanging pencils, papers, or folders.
Coffee breaks…
- Avoid exchanging objects with other attendees.
- Everything will be disinfected and utensils will be disposable. Observe this restriction and contribute to its enforcement.
- Remember, always maintain the recommended distancing.
- Upon arrival, allow the establishment to take your temperature and find out about the practices implemented by the venue. Remember that you must fill out a health statement truthfully and report if you have coronavirus symptoms.
Rural Tourism
GOOD PRACTICES GUIDELINES FOR RURAL TOURISM
WHAT MUST TOURISTS DO TO COMPLY WITH THEM?
- Remember to always wear face mask.
- Observe the recommended social distancing.
- Find out about the venue’s rules and read brochures or posters on restrictions.
- Wash your hands constantly.
- Avoid touching the venue’s objects.
- Remember to fill out your health statement online.
- Allow the venue to take your temperature.
If you decide to use rural tourist lodging…
- Do not forget your face mask and hand washing.
- Observe the venue’s restrictions and social distancing.
- Avoid the exchange of printed material.
- If possible, make reservations in advance through websites, social networks, WhatsApp or telephone.
- Prefer bank card or electronic transfer payments.
- Prefer bank card or electronic transfer payments.
- If you use keys, place them in their assigned containers.
- Objects such as carpets or cushions will be removed from rooms.
- Observe these changes which are intended to prevent the spread of the virus.
- If you use food services, remember to observe the allowed capacity.
If you use trails…
- Ask what tours, circuits, and activities are allowed.
- Observe the frequency established for their use.
- Remember the maximum number of people allowed per tour and observe that restriction.
Tour guides
GOOD PRACTICES GUIDELINES FOR TOUR GUIDES
WHAT MUST TOURISTS KNOW?
- Tour guides operating independently must decide the tenor of the tour, sanitary measures, regulations, etc.
- Before formalizing your reservation, you must read and accept the implemented regulations and guidelines.
WHAT MUST TOURISTS DO TO COMPLY WITH THESE GUIDELINES?
Before starting the tour…
- You must fill out a document in which you accept the terms of the activity, declare your physical condition, and health history.
- Let them take your temperature and check for coronavirus symptoms.
- Listen carefully to all the information that the tourist guide provides you.
During the activity…
- You should never remove face mask.
- Remember to wash hands constantly. If there are not facilities or hand sanitizer gel available, the tour guide should provide them.
- Observe the number of people allowed per tour.
- Observe all the instructions provided taking into account that if you enter a place it may have different rules. Read them and follow them.
- If you interact with other tourists, remember to keep the recommended social distancing.
- The tourist guide will inform you about health services near the area. Keep them in mind in case of an emergency and tell the tourist guide if you have any Covid-19 symptom.
Ceremonies
PROTOCOLS FOR CEREMONIES
WHAT MUST TOURISTS DO TO COMPLY WITH THEM?
During the activity…
- Observe the maximum capacity allowed and find out about the district’s phase where the ceremony is held. The number of people allowed in the venue will be based on that.
- Make sure that the ceremony does not last more than 2 hours.
- Remember that wearing face mask is mandatory at all times.
- Avoid overcrowding and observe social distancing.
- Sanitize your hands frequently.
Swimming pools
PROTOCOLS FOR THE USE OF PUBLIC SWIMMING POOLS
WHAT SHOULD TOURISTS DO TO COMPLY WITH THEM?
Before arriving…
- Book tickets online or buy them in advance to avoid crowds.
- Make sure that you do not have any symptoms or have not been in contact with anyone that is infected.
- Organize going to a public swimming pool with your closest family group and avoid socializing with other people.
- Avoid bringing too many accessories and implements that can be shared. Bring just the necessary things.
While in the premises…
- Observe the allowed capacity, exits and entrances, and social distancing.
- Do not take face mask off, except when entering the pool.
- Remember that you cannot use slides or games.
- Arrive with swimsuit on, remember that lockers will not be available to change clothes.
- When using restrooms, observe the corresponding queue to avoid overcrowding and remember to wash your hands.
- Do not stay in the pool too long. It will be controlled to avoid overcrowding.
Commerce and services
PROTOCOLS FOR TRADE AND SERVICES ESTABLISHMENTS
WHAT SHOULD TOURISTS DO TO COMPLY WITH THEM?
At venues…
- Wear face mask always.
- Observe the site’s recommended physical distancing.
- Prefer bank card payments and sanitize your hands after use.
- Disinfect your hands.
- Allow the venue to take your temperature and check your health upon arrival.
- Observe the venue’s allowed capacity and implemented safety measures.
Beaches
GOOD PRACTICE GUIDELINES FOR BEACHES
WHAT SHOULD TOURISTS DO TO COMPLY WITH GUIDELINES?
In the area…
- Observe the distance defined by the concession holder. At least one meter, avoiding all physical contact.
- Remember that the use of face mask is still mandatory, except when entering the sea.
- Follow the authorities’ self-care recommendations.
- If you go with children, avoid using the children’s playgrounds and, if they do, clean contact areas before using.
- Hand washing is still permanent even if you are at the beach.
- Clean and disinfect personal items at all times.
- Don’t litter. Discard waste at the assigned areas.
- Remember to bring and take care of cleaning supplies, such as hand sanitizer gel, face mask, and disinfectant wipes. When you leave, do not leave them discarded.
- Avoid sharing lotions or personal items, as well as food or fluids.
- If you buy items, buy them in approved establishments that comply with health protocols and, if possible, pay with bank cards.
- If you use chairs or beach chairs, avoid sharing them and make sure they are properly sanitized.
Airport
AIRPORT PROTOCOL
WHAT SHOULD TOURISTS DO TO COMPLY WITH PROTOCOL?
At the terminal:
- The use of face mask is always mandatory.
- Remember to sanitize your hands.
- Observe, in any terminal area, the one-meter distance with a passenger of another group.
- Fill out the Passenger Location Form accurately.
- Enter the passenger terminal alone, with the exception of minors, senior adults, or people requiring assistance.
- Follow the health authorities’ instructions of and obtain information on the venue’s protocols.
Before flying:
- Observe the one-meter distance and floor markings installed for this purpose.
- Distancing between people of a same household will not be required.
- Avoid touching the venue’s handles, devices in place and your face.
- Disinfect your hands.
- Follow the instructions of aviation personnel.
- Carry the least number of items in your pockets to avoid overcrowding the control area. If this is not possible, keep them in your hands so that they can be quickly placed on trays.
- Queue only if you are called to board.
- Keep at least one meter away from the boarding queue.
After the flight…
- Remember to sanitize your hands.
- Remove your luggage only when instructed.
Urban parks and aquares
URBAN PARKS AND SQUARES PROTOCOL
WHAT SHOULD TOURISTS DO TO COMPLY WITH PROTOCOL?
Before arriving:
- Coordinate visits and avoid going in large groups.
- Find out about the corresponding allowed capacity of each area you wish to visit.
- If you must buy a ticket, prefer purchases in advance and online.
- If possible, bring your own disinfecting items plus a bottle of water to avoid sharing with others.
On the venue:
- Observe the allowed capacity of each park, trail, or square.
- You cannot remove your face mask, as its use is always mandatory.
- Keep the recommended distance of at least 1 meter between people of a same group and 5 meters between different groups.
- Avoid touching surfaces. If not possible, remember to disinfect your hands and do not touch your face.
- Observe the instructions of each area, such as the use of benches, special exercise areas for seniors, facilities, or safety tapes.
- Do not leave waste in the area. Discard waste in the nearest waste container.
Museums
MUSEUM, CULTURAL CENTER, AND ART GALLERY PROTOCOLS
WHAT SHOULD TOURISTS DO TO COMPLY WITH THEM?
Establishment…
- Prefer buying or booking tickets online.
- Find out sanitary measures of each place and observe them.
- Comply with physical distancing rules.
- Remember to wear face mask at all times.
- Sale and consumption of food is prohibited inside these establishments to prevent visitors from taking off their masks.
- If you enter a coffee shop or store inside the establishment, observe their instructions and protocols.
- Everything must be properly sanitized. Contribute to cleanliness and wash your hands frequently with water or hand sanitizer gel.
- Observe the maximum capacity allowed. If you must wait outside to enter, maintain social distancing and respect the line.
- If you can schedule a guided tour, prefer that option. This way schedules will be maintained and crowds will be avoided.
During your tour…
- Do not remove your face mask.
- Maintain physical distancing.
- Wash your hands frequently.
- Avoid touching objects, handles, or gadgets.
- Observe the instructions provided by tour guides or those posted by the establishment.
- Prefer electronic or bank card payments.
Zoos
PROTOCOL FOR ZOOS OPEN TO THE PUBLIC
WHAT MUST TOURISTS DO TO COMPLY?
Establishment…
- Do not remove your mask at any time.
- Comply with entry protocol focused on checking your health status. Allow the establishment to take your temperature.
- If possible, bring your own alcohol or hand sanitizer gel plus a bottle of water.
- Prefer groups of few people.
- Observe the instructions and safety measures of each place.
- Maintain a minimum distancing of 1 meter from other groups of visitors.
- If you enter an allowed enclosed area, observe the allowed capacity.
- Keep the allowed distance from animals and observe boundaries.
National Parks
PROTECTED WILDLIFE AREA PROTOCOLS
WHAT SHOULD TOURISTS DO TO COMPLY?
Arrival…
- Let the establishment take your temperature.
- You must enter with a face mask and wear it inside the site.
- Prefer electronic or bank card payments.
- Help preventing overcrowding.
- Listen carefully to safeguard instructions provided at the beginning of the visit.
Venue…
- Remember to keep your distance. Two meters recommended for groups or families.
- Your group cannot exceed 15 people.
- Be aware of cleaning and self-care measures.
- Do not have direct contact with park rangers, people from local communities, or others without the mandatory security measures.
- Don’t forget to frequently wash your hands and sanitize your personal items such as backpacks, clothes, bottles or others after the activity.
- You must attend the mandatory prevention induction sessions. They may be online or in person.
- Collaborate with the park ranger’s instructions and safety measures such as taking the temperature.
Facilities…
- Long or difficult trails may be closed to minimize not only contagion risks, but also accidents that could increase the work load of health care systems, police, or firemen.
- When using individual trails, maintain the recommended physical distancing.
- It is very likely that lookouts will be closed since they may be a source of contagion. Observe the instructions of each area you visit.
- If you decide to eat in the destination’s assigned areas, observe physical distancing at each table.
- In case of grills, there will be an allowed capacity to observe distancing.
Astrotourism
GOOD PRACTICE GUIDELINES FOR ASTRONOMY CENTERS AND ASTROTOURISM
WHAT SHOULD TOURISTS DO TO COMPLY WITH GUIDELINES?
Before the tour:
- Book tickets online or by phone in advance.
- Find out about the safety measures and protocols implemented for your experience. Help make sure that everything is observed.
On site:
- Face masks are mandatory for the entire experience.
- Maintain a distance of 1.5 to 2 linear meters with another person.
- Observe markings installed at each area. Follow the venue’s rules and safety instructions as well.
- Wash your hands or use hand sanitizer gel when necessary.
- Avoid handling objects.
- Carry and protect your personal and hygiene items.
- Remember to bring warm clothes. Tours are at night and the company may not provide these items to avoid contagion.
- If you visit enclosed facilities, observe the venue’s rules.
- When using restrooms, use disposable paper towels to dry your hands.
- Prefer electronic or bank card payment.
Casinos
PROTOCOL FOR CASINOS, GAMBLING, AND ENTERTAINMENT ESTABLISHMENTS
WHAT MUST TOURISTS DO TO COMPLY WITH THE PROTOCOL?
Inside the venue…
• Observe the allowed capacity as well as physical distancing and recommendations issued.
• Remember that the use of face mask is mandatory at all times.
• Avoid generating agglomerations.
• Disinfect hands constantly, especially after handling shared objects.
• Find out the stage of the venue’s community. The operation must observe the Step by Step Plan and measures such as venue capacity or operating days may change.
• Prefer bank card payments.
Slot machines, bingos, and games…
• You will only be able to use slot machines that have been sanitized and are not blocked or disabled.
• Disinfect hands and objects continuously. Cleaning items for this purpose will be available in these areas.
• Disinfect slot machines before use. Disinfecting wipes will be available on site or the staff will provide you with a cleaning kit.
• Avoid exchanging tokens and other items.
• Observe the venue’s demarcations.
• Consumption of food and beverages is prohibited.
Agencies and tour operators
TRAVEL AGENCIES AND TOUR OPERATORS GOOD PRACTICES GUIDELINES
WHAT SHOULD TOURISTS DO TO COMPLY WITH THEM?
Before going to a place…
- Check schedule online or by phone.
- Schedule in advance your service to avoid overcrowding the place.
- Make sure you do not have any coronavirus symptoms before going.
When you are in a place…
- Remember to use face mask and observe recommended distancing.
- Wash your hands frequently and avoid touching objects.
- Allow your temperature to be taken while entering the place.
- Your cell phone will be the option to inform you when you are at the place to avoid using brochures or printed material.
- When paying prefer electronic transfers or bank card payments.
- If you use cash, wash your hands thoroughly before and after doing transaction.
During the tour…
- Follow the instructions of your tour guide and observe the imposed restrictions.
- Remember that not all destinations are enabled.
- Avoid close contact with other people and touching objects in places.
Enotourism
GOOD PRACTICES GUIDELINES FOR ENOTOURISM
WHAT MUST TOURISTS DO TO COMPLY WITH THEM?
Upon arrival to the vineyard, remember that…
- You must allow the establishment to take your temperature and fill out an online health statement.
- You must carry your identification. The venue’s personnel will request identification for preventive and traceability purposes.
- Wearing face mask is mandatory.
- Hand washing is essential to prevent the spread of Covid-19.
- Keep the required social distancing.
- It is your obligation to find information on the measures implemented by the venue. Read posted signs.
- If you make reservations online, you are helping to minimize contagion.
Your stay…
- Each area should be properly disinfected, however, avoid touching handles, keys, or tables to minimize contagion.
- If you use the venue’s rest rooms, dry your hands with paper towel.
- Always listen to the Tourist Guide, he/she will inform you about safety measures.
- Groups cannot exceed 10 people. Contribute observing this rule.
- The vineyard will redistribute parking lots and spaces to avoid overcrowding. Contribute observing this measure.
- Prefer bank card payments, electronic transfers, and online reservations.
Touring the vineyard…
- Take advantage of the natural resources that the vineyards offer.
- Avoid manipulating objects, lids, or signs.
- During wine tasting, the tour guide should use gloves and avoid, for example, touching glasses with the bottle’s neck.
- Use hand sanitizer gel and clean your hands before entering the wine tasting area.
- If you are assigned a tasting glass, keep it in a safe place and remember that it is for your personal use.
Stores…
- Observe allowed capacity and recommended social distancing.
- Avoid manipulating the available products.
- Wash your hands and remember to wear face mask.
- Prefer bank card or electronic transfer payments.
Good Tourist Bible
Good Tourist Bible
Tourism is opening its doors, let's enjoy it in the most responsible way possible. Don't let your trip ruin the trip of others!
Tourist confidence
Choose the services that have joined our protocols against COVID
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FAQs
¿Dónde ir de vacaciones en Chile 2022? ›
- San Pedro de Atacama.
- Bahía Inglesa.
- El Valle de Colchagua.
- Parque Nacional Conguillío.
- La Costa Valdiviana.
- Isla Grande de Chiloé
- Las Capillas de Mármol.
- Parque Nacional Patagonia.
El SERNATUR recomienda que al momento de organizar sus viajes y vacaciones prefieran los servicios que son parte del Registro Nacional de Prestadores de Servicios Turísticos disponible en www.sernatur.cl , que es una alternativa segura y confiable para planificar sus viajes.
¿Qué lugares visitan los turistas en Chile? ›- Atacama y Altiplano. Atacama y Altiplano. ...
- Norte Astronómico y Playas. La Serena. ...
- Valle Central, Viñas y Santiago. Santiago. ...
- Araucanía, Lagos y Volcanes. Puerto Varas. ...
- Isla de Chiloé y Fiordos. Isla de Chiloé ...
- Patagonia Norte y Carretera Austral. ...
- Patagonia Sur y Torres del Paine. ...
- Isla de Pascua y Robinson Crusoe.
Verifica que la agencia se encuentre inscrita al Registro Nacional de Turismo; que no tenga quejas e inconformidades turísticas en su contra; que haya recibido alguno de los distintivos turísticos que otorga la Sectur y que acrediten su calidad ("H", el Sello de Calidad "Punto Limpio" y "M").
¿Cuál es el lugar más bonito de Chile? ›Isla de Pascua
El lugar que suele figurar en el primer puesto de la lista de lugares turísticos de Chile se halla a casi cinco horas de vuelo de la capital del país. La misteriosa isla de Pascua se encuentra perdida en el Pacífico y sus míticos Moais la custodian día y noche.
- La Serena. Cielos estrellados, valles, playas anchas y mucha naturaleza en tu viaje. ...
- Pucón. ...
- Santiago. ...
- Puerto Varas. ...
- Valdivia.
Según publica Teletrece, los registros del Servicio Nacional de Turismo (Sernatur), revelan que actualmente Sernatur cuenta con una lista de 1.057 Agencias de Viajes y Tour Operadores inscritos, “pero no es posible identificar la cantidad total de servicios que existen en el país”, aclaran.
¿Qué es Sernatur en Chile? ›Descripción. Turismo Atiende es una plataforma de atención al cliente del Servicio Nacional de Turismo (Sernatur), con varios canales disponibles, incluyendo atención virtual, que está dirigido a empresarios, turistas nacionales y extranjeros, prestadores de servicio y clientes en general.
¿Qué es neways Chile? ›NEWAYS es una nueva plataforma donde no tienes límites ni restricción. Somos una comunidad de miles de personas como tú, que queremos tener la libertad de hacer lo que queremos. Tú manejas tu tiempo, lo que quieres promover, lo que quieres ganar y nosotros te ayudamos a que sea todo más simple!
¿Cuáles son los lugares más lindos de Chile? ›- Laguna Roja, Camiña. ...
- Dientes de Navarino, Isla Navarino. ...
- Piedra de la Iglesia, Constitución. ...
- Base Torres, Parque Nacional Torres del Paine. ...
- Cerro San Sebastián, Parque Nacional Huerquehue. ...
- Salar de Maricunga, Parque Nacional Nevado Tres Cruces.
¿Cuál es la ciudad más visitada de Chile? ›
1. Santiago de Chile. Pocos estarán sorprendidos de que la capital del país sea el destino más buscado, y es que aquí convergen millones de historias en torno al turismo, los negocios, la salud, la educación, el entretenimiento, la política...
¿Dónde pasar las vacaciones 2022? ›- San Carlos de Bariloche, Río Negro.
- Puerto Iguazú, Misiones.
- Ushuaia, Tierra del Fuego.
- Salta, Salta.
- Mendoza, Mendoza.
- Islas Cook. GETTY IMAGES.
- Eslovenia. GETTY IMAGES.
- Egipto. GETTY IMAGES.
- Auckland, Nueva Zelanda. GETTY IMAGES.
- Mérida, México. GETTY IMAGES.
- Desierto de Atacama, Chile. GETTY IMAGES.
- Borgoña, Francia. GETTY IMAGES.
Puerto de Valparaíso no puede faltar en la lista de los mejores lugares para vacacionar en Chile. Ubicado en la región homónima, se trata del punto marítimo de mayor relevancia en el país y por donde más personas y mercancía arriban al año. Los alrededores del puerto son de lo más alegres y movidos.
¿Dónde vacacionar en Chile en verano? ›- Viña del Mar. Uno de los destinos imperdibles de verano en Chile es Viña del Mar. ...
- San Pedro de Atacama. En la región de Antofagasta se encuentra el pequeño pueblo de San Pedro de Atacama, es conocido porque posee el desierto más árido del mundo. ...
- Iquique. ...
- Torres del Paine.